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TERMS AND CONDITIONS AND CONDITIONS OF ENTRY

We, HB LEISURE, (hereinafter collectively known as “HBL”), own and operate the following location-based leisure activities:

  • Electric Carnival | Araneta | S&T

This document contains the terms and conditions governing your use of this website, any order or purchase of a product, ticket or booking made through our website or in person at our venues and you participating at our venues. By using this website, visiting our venue and/or participating in one of our activities, you agree to be bound by these Terms and Conditions.

 

Game Tickets or Game play

  • HBL operates a no-refunds policy for all cancellations, non-attendances and back outs due to any reason. A voucher may be issued in certain circumstances at the site in the event of wet weather or such like. This is entirely at the discretion of the HB Leisure management. 

  • Tickets, vouchers and passes must be original, display an expiry date and be presented for redemption taking into account any special conditions or details outlined on the voucher itself.

  • Tickets are non transferable. 

  • Any promotion, discount, or voucher cannot be used in conjunction with any other promotion, offer or discount. 

  • Photo ID and matching signatures are required upon request. Fraudulent use will be referred to police.

  • Prices are inclusive of GST.

  • Games are subject to availability.

  • Operation hours are subject to change and can vary at each location. 

 

Conditions of Entry

  • The operation of some attractions may be affected by adverse weather conditions or maintenance activity. The Management reserve the right to close a game with immediate effect without notice or reason stated. 

  • Game price includes access to the venue, use of the games and excludes food, merchandise, photo, video and other items unless explicitly stated on the ticket conditions purchased.

  • Children under 18 years of age are permitted to enter the venue unaccompanied but must be supervised.

  • We reserve the right to refuse entry or remove guests from venues for vandalism, stealing, offensive behaviour, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Terms and Conditions.

  • You also agree to our Privacy Policy, including the terms regarding the use of your image and likeness. 

  • Design, logos and systems of HB Leisure are protected by copyright and other intellectual property rights. You must not infringe those rights.

 

Participating in the activities

  • HBL accepts no responsibility for loss, damage or injury whatsoever when participating in any of its activities or attractions however, HB Leisure takes all reasonable steps to provide you with a safe and enjoyable experience at the venues.

  • There are inherent risks in the participation in our activities and attractions. You, by your participation, accept the inherent risks of which a prudent person is or should be aware. You should consider this participation an exercise in good judgement and act in a responsible manner while using the facility and in accordance with all guidelines and safety instructions. 

  • You must act with good judgement and consideration, both for yourself and others, and refrain from behaviour which could affect your safety, the safety of others, the safety of the attraction.

  • For your safety and comfort there are height, weight and age restrictions on some of our attractions. Where applicable, signage will be displayed at the attraction entrance in pictorial form and English language.

  • All loose articles must be removed before partaking in the activity or attraction.

  • Pregnant women, and those with casts or pre-existing health issues should not participate.

  • Participants must be in good health and free from any potentially adverse medical conditions. You should seek medical advice if uncertain.

  • Appropriate attire must be worn at all times.

  • You must not participate in or on any activity or attraction, when under the influence of alcohol or drugs.

  • You must use, as instructed, all mandatory safety equipment provided when participating in any attraction or activity if it is required.

  • Further specific restrictions may be displayed throughout the attraction via signage announcements and or staff communication and you must obey these.

  • You must obey all reasonable written and verbal instructions and warnings, given by HB Leisure or its venue staff.

  • You are responsible for your own personal property.

 

Limitations of Liability 

Any representation, warranty, condition or undertaking that would be implied in these Terms and Conditions by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.

However, nothing in these Terms and Conditions excludes, restricts or modifies any condition, warranty, right or remedy which may be conferred by the Unfair Contract Terms Act or the Consumer Protection (Fair Trading) Act that cannot be excluded, restricted or modified by agreement.

To the fullest extent permitted by law, our liability for a breach of a non-excludable condition or warranty is limited, at our option, to:

  • in the case of goods, any one or more of the following:

  • the replacement of the goods or the supply of equivalent goods;

  • the repair of the goods;

  • the payment of the cost of replacing the goods or of acquiring equivalent goods; or

  • the payment of the cost of having the goods repaired; or

  • the supplying of the services again; or

  • the payment of the cost of having the services supplied again.

 

Medical Conditions List

We recommend that you consult us if you have the following**:

  • Pregnancy

  • Heart Conditions

  • Recent Sprains or Muscular Injuries

  • Back Pain or Chronic Back Pain and conditions

  • Panic/Anxiety Attacks

  • High Or Low Blood Pressure

  • Bone Disorders

  • Fragile Skin

  • Dislocations

  • Diabetes

  • Epilepsy, especially PSE

  • Prosthetics- includes Cosmetic Implants

  • Neurological Disorders

  • Disabled

  • Physical impairment

  • Other physical illness that could aggravate by partaking in the attraction or activity.

**  Please note this does not necessarily exclude a person from doing our activities. However, HB Leisure reserves the right to deny you access to the Activities in the event that you suffer from the above conditions.

 

It is important for all customers to declare any of the above medical conditions before partaking in the activity to the In Charge of the attraction or activity.

 

HB Leisure reserves the right to change these Terms and Conditions at any time without notice.

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